Privacy Policy

Last updated: June 30, 2026

iBaby IVF respects your privacy and takes information protection seriously. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, request a consultation, book an appointment, or communicate with our team.

Information We May Collect

Depending on how you interact with us, we may collect:

  • Contact details, such as your name, phone number, email address, country, or region;
  • Consultation-related information that you choose to share, such as fertility goals, service interests, and communication history;
  • Website usage information, such as pages viewed, device type, browser type, referring page, and basic analytics data;
  • Files, images, or other materials you voluntarily send to us.

Please share health or medical information only when you are comfortable doing so and when it is relevant to your inquiry. We process this information only as needed for appropriate communication and service support.

How We Use Information

We use the information we collect to:

  • Respond to inquiries, arrange consultations, and explain available services;
  • Support initial communication, service planning, and follow-up;
  • Improve website content, user experience, and communication efficiency;
  • Meet applicable legal, compliance, security, and operational requirements.

We do not sell your personal information to third parties.

Information Sharing

When necessary, we may share limited information with:

  • Service providers that help us with website hosting, form handling, email delivery, customer communication, or data security;
  • Medical, laboratory, advisory, or coordination teams involved in communication or service arrangements with your authorization;
  • Recipients required by law, regulation, or legitimate protection of rights and safety.

We require relevant partners to handle information only for necessary purposes and to use reasonable confidentiality and security measures.

Security and Retention

We use reasonable technical and organizational measures to reduce the risk of unauthorized access, disclosure, alteration, or loss. We retain information only for as long as needed for the purposes described in this Policy, to meet legal requirements, or to resolve disputes.

Your Choices

You may contact us to request access, correction, update, or deletion of personal information you have provided. You may also withdraw certain communication permissions. If information is necessary for a requested service, choosing not to provide it or asking us to delete it may affect our ability to continue that service.

Cookies and Analytics

We may use cookies or similar technologies to support basic website functionality, understand site performance, and improve page experience. You can manage or disable cookies through your browser settings, although some features may not work as intended.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us through the Contact page on this website.

Policy Updates

We may update this Privacy Policy from time to time to reflect service, technology, or legal changes. Updates will be posted on this page with the revised date shown above.